Privacy-Policy

TripleD Security Systems LLC ("TRIPLED") values your privacy and TRIPLED desires to ensure your experience with TRIPLED (collectively "TRIPLED", "we," "our" or "us") and all our websites and all our related subdomains (the "Sites") and all our products, mobile applications, software, blogs, forums, channels, sharing and quizzing services (collectively with the Sites, the "Services") are as satisfying and safe as possible. In that regard, we have established for the Sites and/or Services the following privacy policy to explain and describe what personal information TRIPLED collects on our Sites and/or Services, how TRIPLED uses it and your options regarding information TRIPLED may collect about you. By accepting this Privacy Policy, you expressly consent to the information handling practices described in this Policy. Your continued use of our Sites and/or Services or any other content, products or other services covered by this Policy constitutes your acceptance and agreement to this Policy and any updates.

Contacting Us

If you have questions about this policy, please feel free to contact us at:

TripleD Security Systems LLC

Dubai, UAE

info@tripled.ae

1. INFORMATION WE COLLECT

In describing our collection, use, and sharing of information in this Policy, we refer to our collection and use of "Personal Information." "Personal Information," as used in this Policy, is personally identifiable information, which is information that directly identifies an individual:

  • First and last name
  • Business contact information (company, email, phone, physical business address)
  • Personal contact information (email, cell phone)
  • Title
  • Position
  • Employer
  • ID data
  • Professional life data
  • Personal life data (in the form of security questions and answers)
  • Connection data
  • Localization data
  • Billing Information
  • IP addresses
  • Demographics
  • Passwords or other online contact information

We collect Personal Information, as well as non-personally identifiable information on TRIPLED Sites and/or Services.

2. HOW DO WE COLLECT YOUR DATA

We collect Personal Information in two ways. First, we collect information you provide to us in optional, voluntary submissions, such as in registration forms, user profiles, promotional sign ups, requests for customer service, resumes and curriculum vitae submissions. Second, some Personal Information may be collected automatically. This is described below in "Passive Data Collection."

We may also obtain information, including Personal Information, from third party sources. If we directly combine information from third parties with Personal Information that we have collected, we will treat the combined information as Personal Information and handle it in accordance with this Policy. In addition, please note that we may solicit third parties to collect Personal Information on our behalf and in such cases we instruct those third parties to comply with this Policy and all applicable data protection laws.

Please be aware that we are prohibited from conditioning a child's participation in any activity on that child disclosing more personal information than is reasonably necessary to participate in that activity. You are under no obligation to provide, and can decline to provide, any requested information at any time. However, if you decline to provide personal information that is reasonably necessary to participate in certain activities, you may not be able to participate in those activities on certain Sites and/or Services.

PASSIVE DATA COLLECTION

We may receive passively-collected information through a variety of methods including but not limited to:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies

COOKIES

We may use a variety of methods, including "cookies" to collect information.

WHAT IS A COOKIE?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device. You can find more information about cookies at: http://www.allaboutcookies.org

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests.

The cookies used on our Sites and/or Services have been categorized based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on our Sites and/or Services by category is set out below.

PERFORMANCE COOKIES

TRIPLED collects cookies on our Sites and/or Services to capture information about page visits (e.g. “performance cookies.”) This information is anonymous and TRIPLED uses this information to deliver the most effective content to our visitors. Information from the cookie is used to gauge page popularity, analyze traffic patterns on our Sites and/or Services and guide development of other improvements to our Sites and/or Services.

TARGETING, PERFORMANCE, AND FUNCTIONALITY COOKIES

In our email programs, TRIPLED may employ some tracking methods (e.g. “targeting, performance, and functionality cookies”). We may track “opens” via a tracking pixel in the email-meaning we may track who opens our e-mail messages and when you open our e-mail messages; and we may track “clicks” via encoded URLs-meaning we track whether you click on the links contained in our e-mail messages. This information is used internally only to help us deliver relevant messaging, and is not shared with any third parties.

FUNCTIONALITY AND NECESSARY COOKIES

TRIPLED does not require that you accept cookies and/or you may withdraw your consent to our use of cookies at any time by adjusting your browser's privacy settings, however, some functionality on our Sites (e.g. “functionality cookies”), our product or service check-out process, and Services may be disabled if you decline to accept cookies ( e.g. “necessary cookies”).

OPTING OUT OF COOKIES

By using the Sites and Services, you consent to the placement of the cookies referenced above. You can, however, set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your cookie settings through preference options in our Sites and/or Services, where applicable. We will indicate that upon selecting your preferences, that we will use a cookie to remember your preferences.

TRIPLED never gives away information about our users. If you choose to provide Personal Information about yourself, TRIPLED will use this information only to communicate directly with you. TRIPLED will not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific Site(s) and/or Service(s).

LOCATION-BASED SERVICES

We may collect, use, and share (with TRIPLED partners and/or service providers) precise location data, including the real-time location of your mobile or fixed location device. Should this happen, such information will not be used to further identify you.

LOCALIZATION OF DATA PROHIBITION

If you currently are under the protection of any regulations requiring your data to remain in a specific locale, then do not consent to this Privacy Policy and you are prohibited from providing any Privacy Data protected under such regulations.

ANALYTICS TOOLS

We may use analytics tools and other third party technologies, such as Google Analytics, Hotjar, and DoubleClick Cookies, to collect non-personal information in the form of various usage and user metrics when you use our online Sites and/or Services. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information.

We use Hotjar in order to better understand our users' needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. Please see Hotjar's privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar's storing of data about your usage of our site and Hotjar's use of tracking cookies on other websites by following this opt-out link.

For additional information on how Google uses data collected from our websites or applications, please visit Google's website at www.google.com/policies/privacy/partners/.

The third party analytics companies who collect information on our Sites and/or Services and other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.

In addition to our use of technologies as described herein, we may permit certain third party companies to help us tailor advertising that we think may be of interest to you based on your use of TRIPLED Sites and/or Services and to otherwise collect and use data about your use of TRIPLED Sites and/or Services. For more information about this practice, please see the "Third Party Advertising Technologies" section below.

3. HOW WE USE INFORMATION

Generally, we use Personal Information to establish and enhance our relationship with our users through four main categories: (1) Communication; (2) Optimization; (3) Advertising; and (4) Sharing Features. Below, we provide some specific examples of how we use the Personal Information and other information we collect.

1) Communication and Responding to Request

We use your information, including Personal Information to provide you with customer support, process transactions, respond to users' requests, send newsletters and updates, send special offers and advertisements, seek your opinions and feedback, and connect users to TRIPLED Sites and/or Services, and to products and services of our partners and licensees.

2) Optimization

We use your information, including Personal Information, behavioral metrics, and other non-personally identifiable information to operate, provide, improve, and maintain our Sites and Services, to develop new products and services, to prevent abuse and fraud, to personalize and display advertisements and other content for you, and for other administrative and internal business purposes.

3) Advertising

We may use your information, including Personal Information, behavioral metrics, geo-location data, demographic data and marketing preferences to personalize and display advertisements and other content for you.

4) Sharing Features

We use your information, including Personal Information and any other information you submit directly or through passive means to provide you with various ways to connect and share content (e.g., web content, user generated videos, text, drawings, and screen and lecture captures, and quizzing features, media, tools, services and other products) with third parties. For example, we may provide you with the opportunity to email a link to certain content to another person. To use this feature, we may require you to provide certain Personal Information including your email address and the email address of each person to whom you send the link.

We also may allow you to share links to content with users of various third party services (e.g., social networking, search and sharing services). When sharing links using one of these third party services, if you are not already logged in to the third party service, you will need to supply login credentials for it. If you are not a registered user of the third party service, you will need to sign up for it. You are supplying the registration information or login credentials for the third party service directly to that third party, and not to us. By using any of these third party services to share links to content, you permit us to access, use and disclose any information relating to your account on each such third party service (such as your user name and profile information) that is available to us through the third party service, including through its application programming interface (API) pursuant to this Policy.

More specifically, TRIPLED Sites and/or Services may use interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to "like" or share information from the TRIPLED Sites and/or Services through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your site visit to your personally identifiable information resulting in the public display of the same.

4. WHEN WE DISCLOSE PERSONAL INFORMATION

We do not share Personal Information with third parties except in the limited circumstances described in this Policy.

SERVICE PROVIDERS

We may provide Personal Information to third parties for their use in performing internal business functions (e.g., payment processing, customer service, maintenance, security, data analysis, email transmission, beta testing, or data hosting) on our behalf. Additionally, some third party service providers may collect information, including Personal Information, on our behalf. For example, we may use a third party provider to assist us in utilizing data monitoring and scouring technologies to obtain and transmit data on users of illegal copies of some of our products. This data collection is not performed on users of legally licensed products from TRIPLED and its authorized distributors. If you are using an illegal copy of our software and do not consent to the collection and transmission of such data (including in the United States), cease using the illegal version and contact us or one of our authorized distributors to obtain a legally licensed copy of the product.

Whenever possible, we require such third-parties to only collect and use Personal Information in accordance with this Policy, to maintain the confidentiality, security, and integrity of such Personal Information, and for no purpose other than providing us with our requested services.

LEGAL REQUIREMENTS

We may disclose Personal Information if we have a good-faith belief that doing so is required by a subpoena, warrant, or other judicial or administrative order or otherwise required by national security, law enforcement requirements, statute, government regulation, or law. Additionally, we may disclose Personal Information where we, in good faith, deem it appropriate or necessary to prevent violation of our Terms of Use or End User License Agreements, or our other agreements; take precautions against liability; protect our rights, property, or safety, or those of a partner, any individual or the general public; maintain and protect the security and integrity of our Sites and/or Services or infrastructure; protect ourselves and our Sites and/or Services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third party claims or allegations; or assist government regulatory agencies.

CHANGE OF OWNERSHIP

Information about our users, including Personal Information, may be disclosed as part of any bankruptcy, merger, sale, transfer of company assets, acquisition, or similar transaction. In the event of such a transaction in which your Personal Information would be transferred to a third party, we will make reasonable efforts to notify you. For example, we will post a notice of the transfer of Personal Information on our Sites and/or Services and, if we have your email address, we will send notice of the transfer of Personal Information to that email address.

INTERACTIVE FEATURES

If you use a forum, blog, channel, bulletin board, chat room, user commenting features, or other interactive sharing or social features that may be offered through any of our Sites and/or Services, you should be aware that any Personal Information you submit, display, or publish there is considered publicly available and can be read, collected, used, and disclosed by other users of those features, by us, and other third parties without restriction, except to the extent limited access features are available, if any. To request removal of your personal information from our blog, sharing service or community forum, for example, contact us at the information provided in this Policy. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

THIRD PARTY SERVICES

This does not address, and TRIPLED is not responsible for, the policies and practices of third parties or other organizations that are not TRIPLED service providers, including policies and practices related to privacy and security, data collection, processing, use, storage, and disclosure. This includes: (a) any third party operating any site or service to which the Services link –the inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates; or (b) any app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer (such as Facebook, Apple, Google, Microsoft, LinkedIn, etc.).

5. THIRD PARTY ADVERTISING TECHNOLOGIES

In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior. These companies may use information about user behavior in order to provide customized advertisements across various services and products. In the course of providing these services, products or placing advertisements, these third party companies may place or recognize a unique cookie on your computer, and may record information to these cookies based upon your activities on any of our Sites and/or Services and on third party websites. Each of these companies uses this cookie information according to their own privacy and security policies. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out as indicated in this Policy. Please note this does not opt you out of being delivered advertising. You will continue to receive generic ads.

6. CHILDREN UNDER 13 OR MINORS

The Services are not directed to individuals under the age of thirteen (13), or to minors as otherwise defined in local law or regulation, and do not knowingly collect personal information from these individuals. We request that these individuals do not provide personal information through the Services. However, if you believe that we may have collected personal information from someone under the age of thirteen (13) or to minors as otherwise defined in applicable law or regulation, please let us know using the methods described in the Contact Us section and we will take appropriate measures to investigate and, if appropriate, delete that information.

7. YOUR CHOICES

SUBMITTING PERSONAL INFORMATION

If you do not want to submit Personal Information that is necessary to provide or use our Sites and/or Services or to fulfill your request, you will not be able to access and/or participate in certain TRIPLED Sites and/or Services. For example, you will not be able to register for an account with us or participate in certain contests or promotions, or access and/or use certain TRIPLED product features or online services. In addition, your refusal to submit Personal Information may limit our ability to respond to your customer support inquiry in a timely fashion.

EDITING PERSONAL INFORMATION

You may, at any time, update, correct, or delete certain Personal Information that you have provided to us by updating your preferences within the site or application or by contacting us at the mailing or email address set forth in this Policy.

MARKETING CHOICES

If you want to remove yourself from individual communications, including marketing promotions, advertisements, updates and email newsletters, simply click the unsubscribe link in the communication or access your Account Settings page when logged in. You also acknowledge and agree that there may be instances where we may elect to notify you about administrative notices regarding your account with us, such as to inform you about changes to our terms, conditions, and policies, that your account may be expiring, or to provide you with other relevant administrative information about your account. Because this information is important to your interaction with us, you may not opt out of receiving these communications.

ACCOUNT DELETION

If you submit Personal Information, you may delete your account with us at any time. If you delete your account, your Personal Information and any and all other account related information including, but not limited to, user profile data, sharing data and any other data, credits specifically associated with your account may be permanently deleted. If you choose to have an account with us in the future, you will have to sign up for a new account as none of the information you previously provided or saved within your account will have been saved.

8. THESE ARE YOUR DATA PROTECTION RIGHTS IF YOU ARE PROTECTED UNDER THE GENERAL DATA PROTECTION REGULATION 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 27 APRIL 2016 ON THE PROTECTION OF NATURAL PERSONS REGARDING THE PROCESSING OF PERSONAL DATA AND ON THE FREE MOVEMENT OF SUCH DATA, AND REPEALING DIRECTIVE 95/46/EC:

TRIPLED would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request TRIPLED for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that TRIPLED correct any information you believe is inaccurate. You also have the right to request TRIPLED to complete information you believe is incomplete.

The right to erasure - You have the right to request that TRIPLED erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that TRIPLED restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to TRIPLED's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that TRIPLED transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to object - You have the right to object the processing of your personal data by TRIPLED if it is for direct marketing purposes.

Rights in relation to automated decision - making and profiling - This is not something we do at TRIPLED. If that ever changes, this policy will be updated accordingly.

Depending on the circumstances and the nature of your request it may not be possible for us to do what you have asked, for example, where there is a statutory or contractual requirement for us to process your data and it would not be possible to fulfill our legal obligations if we were to stop. However, where you have consented to the processing, you can withdraw your consent at 10any time by emailing us. In this event, we will stop the processing as soon as we can. If you choose to withdraw consent it will not invalidate past processing. If you want to exercise any of the rights described above or are dissatisfied with the way we have used your information, please contact the TRIPLED's Privacy Team at Info@tripled.ae. The same email address may be used to contact the TRIPLED's Data Protection Officer. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of the GDPR. Please note that we may keep a record of your communications to help us resolve any issues which you raise. Please see the contacting us section at the start of this policy to get the contact information.

9. SECURITY

If we become aware of security systems breach that may impact you, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the TRIPLED Sites and/or Services covered by this Policy and providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your account information and usage.

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we at TRIPLED strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. DATA INTEGRITY AND PURPOSE LIMITATION

We collect and use Personal Information in accordance with this Policy and only for the limited relevant purposes stated in this Policy and/or at the time we request such Personal Information from our users, or for such purposes to which a user may otherwise consent. We do not use or share our users' Personal Information in a way that is incompatible with the purposes for which such Personal Information was requested and authorized for use by us. We retain Personal Information for no longer than is commercially useful to carry out our business purposes, or as we believe may be legally required. TRIPLED takes reasonable steps to ensure that the Personal Information is reliable for its intended use, accurate, complete and current. When Personal Information is deleted or updated by you, it may take up to 30 days from accessible systems, and up to 90 days from backup systems, for us to delete such Personal Information, unless such Personal Information has been re-published outside of our control.

11. ACCESS TO PERSONAL INFORMATION

You may view, correct, amend, or delete the Personal Information TRIPLED stores about you where it is inaccurate or if you believe the Personal Information has been processed contrary to the terms of this Policy except to the extent where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question or where the rights of persons other than yours would be violated.

12. THIRD PARTY LOGIN FUNCTIONALITY

We may permit users with accounts on certain third party services, including but not limited to, social networking, search, sharing, and other services delivered by third-parties, to bypass the standard applicable registration process. If you connect through an authorized third party service, you will be able to use your third party login information to log in to your TRIPLED account or access TRIPLED content, Sites and/or Services. We are not responsible, nor liable, for the sharing, posting, commenting, or other content and information gathering practices of any third party services that may be triggered by using these third party login services. Please review their terms of service and privacy policies carefully before using third party login functionality to access any TRIPLED Sites and/or Services.

By using any third party services to log in to your TRIPLED account or access TRIPLED Sites and/or Services, you permit us to access, store and use all information related to your third party account that may be accessible to us through the third party service, including through its application programming interface (API), pursuant to this Policy.

13. WHERE WE STORE AND PROCESS PERSONAL DATA

Personal information collected on TRIPLED sites, services, and products may be stored and processed through TRIPLED' servers located in the United States. If you use any feature sets offered through TRIPLED's cloud solution, Amazon Web Services (AWS) may also store and process your content in the United States.

14. CHANGES AND UPDATES TO THIS POLICY

We may update this Policy from time to time. If we do, we will update the "effective date" at the top of the Policy and require you to provide a fresh consent. We will post the updated Policy on the affected Sites and/or Service.

We encourage you to review this Policy periodically to stay informed about our collection, use and disclosure of Personal Information. Your continued use of our Sites and/or Services or any other content, products or other services covered by this Policy constitutes your agreement to this Policy and any updates.

16. ENFORCEMENT

TRIPLED regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Policy or TRIPLED's treatment of Personal Information by contacting us through this Site at Info@tripled.ae or by writing to us at:

Tripled Security Systems LLC

Dubai, UAE

When TRIPLED receives a formal written complaint at this address, it is TRIPLED's policy to contact the complaining party regarding his or her concerns within 30 days of receiving the complaint. TRIPLED will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved by TRIPLED and an individual.

17. NO ERROR FREE PERFORMANCE

TRIPLED does not guarantee error-free performance under this Privacy Policy. TRIPLED will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when TRIPLED learns of any failure to comply with our Privacy Policy. TRIPLED shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy. This Privacy Policy shall be governed by the laws to the extent applicable.